Welcome to the Ellby support portal. 

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We’re excited to share an important organisational update at Ellby: our Support and Managed Services teams are now unified to form our new Solution Operations team.
 
This change demonstrates our dedication to serving you better and ensuring faster, smoother resolutions whenever you need our assistance.
 
What does this mean for you?
  • No change in how you reach us: You will continue to use this support portal to contact us for any assistance.
  • Quicker, more efficient resolutions: By merging our teams, we aim to streamline processes and enhance collaboration—ultimately providing you with a more seamless support experience.
  • Continual improvement: With the new Solution Operations team in place, we’ll keep evaluating our services to ensure they align with your evolving needs and help elevate your experience with Ellby.
We value your feedback. If you have any questions or additional thoughts, please reach out to your Customer Success Manager.
 
Thank you for your continued trust and partnership.
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This portal is designed for Ellby customers to gain valuable information from the Knowledge Base and News sections. It also provides access to the Ellby support ticketing system for general product support, issues or feature requests.
 
Register now for a User Account. Once you are an Authorised User you will have access to the Knowledge Base and News sections.
 


Other Resources
 


Happy Man
 
Software Downloads
To download the latest Software product versions please log into your Support Portal Account and search for the product installer in the Knowledge base.
 
Knowledge Base Articles and Support Tickets
Access to the knowledge Base Articles and Support Ticket area is available once you are logged into the support portal.
 
System Status